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Frequently Asked Questions (FAQs)

This document provides answers to some common questions about using the PowerCampus Self-Service application. This information should help you get started using the application. Once you become a little familiar with the application and open up the On-line Help System, you will see how easy it is to find out how to perform any task.

General Questions

Answers to Frequently Asked Questions

Why should I use PowerCampus Self-Service?

PowerCampus Self-Service provides students, faculty members, alumni, and administrators with access to their school information anytime.

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How do I change my password?

After you log in, you can select the My Profile tab and then the Change Password option.

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What makes a good password?

You should select a password that is easy for you to remember, but difficult for others to guess. Your password should be at least 8 characters long and include lower-case and upper-case letters, numbers, and at least one special character, like !, @, #, $, %, ^, &, *, or _.

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What if I forget my password?

If you forget your password, select Forgot My Password on the Login window. Once you identify yourself by entering your user name and correctly answering your security question, you will be e-mailed a temporary password so that you can log in and then change your password.

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How do I use the On-line Help System?

Select the Help link at the top of any page and then choose to display Help for this page. You can then:

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